Your Top Questions Answered

Our Signature 90-Minute Evaluation | $449You know something feels off... but you haven’t been able to figure out why.Maybe you’re exhausted despite getting enough sleep. Your weight won’t budge even though you’re doing everything “right.” Your energy, mood, libido, sleep, hair, or body composition have changed. Or maybe you’ve been told your labs are “normal,” yet you still don’t feel like yourself.This is where we look deeper.Our signature Comprehensive Metabolic & Hormone Consultation is an in-depth, personalized evaluation designed to look beyond individual symptoms and investigate the factors that may be contributing to how you feel.WHAT YOUR COMPREHENSIVE EVALUATION INCLUDES:1. 90 Minutes One-on-One with Nurse Practitioner Shelby Rojas, FNP-CYou deserve more than a rushed appointment.You'll have 90 minutes of dedicated, one-on-one time with our Nurse Practitioner, Shelby Rojas, FNP-C, to tell your story, discuss your concerns, ask questions, and finally feel like someone has the time to truly listen.Shelby takes a comprehensive approach, asking deeper questions, evaluating your symptoms in context, and looking at how different pieces of your health may be connected.The goal isn't just to hear your symptoms. It's to understand the person experiencing them.2. A Deep-Dive Health & Symptom AssessmentWe'll take a detailed look at your symptoms, medical history, medications and supplements, previous diagnoses, health concerns, and personal goals.We'll discuss what's changed, what you've already tried, what has or hasn't worked, and where you feel stuck.Rather than evaluating one complaint in isolation, we look at the bigger picture to better understand what your body may be telling us.3. Advanced Body Composition & Strength AssessmentYour health is about much more than the number on the scale.Using advanced InBody body composition analysis, we'll evaluate skeletal muscle mass, body fat, visceral fat, body water, and body composition distribution to establish an objective baseline and better understand how your body composition relates to your health and goals.We'll also assess grip strength as an additional objective measure of strength and physical function.Together, these measurements give us another layer of information about where your body is today, and provide meaningful metrics we can follow as your health changes over time.4. A Closer Look at Your Nutrition, Movement & LifestyleLabs are only one piece of the puzzle.We'll take a deeper look at your nutrition, exercise, sleep, stress, daily habits, and lifestyle to identify factors that may be supporting your health, or quietly working against your progress.We want to understand not only what you're experiencing, but the many factors that may be contributing to why you're experiencing it.5. Personalized, Comprehensive Laboratory EvaluationThere is no one-size-fits-all lab panel here.Based on your symptoms, history, goals, previous testing, and consultation findings, Shelby will build a personalized laboratory evaluation designed to investigate the areas that matter most for you.Depending on your individual needs, this may include a deeper evaluation of hormonal, metabolic, thyroid, nutritional, inflammatory, and other relevant health markers.And we don't simply look at whether your results fall inside a reference range.We interpret your laboratory findings alongside your symptoms, health history, lifestyle, body composition, and goals: looking for patterns and connecting the dots.This Is Where We Look Deeper.Your health can't be understood from a single symptom, a single lab value, or a number on the scale. We look at the whole picture. We connect the dots. And we help you understand what to do next.If you're tired of guessing, tired of feeling dismissed, or simply know you could feel better than you do right now, this is where we begin.

Aesthetics Consultation: $50This option is for those interested in any of our aesthetics offerings including Botox, Microneedling, Derma PRP, hair restoration or exosome treatments. Duration: 15 minutesOne-on-one consultation with Nurse Practitioner Shelby RojasPersonalized facial, skin and/or scalp assesment and treatment recommendationsDiscussion of your aesthetic goals (hair restoration, facial volume regeneration, wrinkle support, etc)Review of pricing and treatment plan optionsOppurtunity to ask questions and feel fully informed No pressure to move forward, completely optional$50 deposit can be applied towards your treatment plan

Batavia Wellness NP offers a consultation experience that is very different from what you may be used to in traditional healthcare.Our signature Comprehensive Consultation is 90 minutes of one-on-one time with our Board Certified Nurse Practitioner, Shelby Rojas, allowing the time and space to truly understand your symptoms, concerns, and goals- without feeling rushed or unheard.Shelby takes a highly individualized personalized approach, listening carefully, asking the right questions, addressing your concerns and looking at the biggest picture to help uncover factors that may be affecting how you feel. Together, a treatment plan is thoughtfully designed to develop real, actionable solutions with the goal of improving not only your health, but your energy, confidence, quality of life, and how you feel day to day. We operate on a concierge model of care, meaning you work directly with Shelby throughout your journey - no intermediaries and no being passed between clinicians who don't know you or your health. You will receive consistent, individualized care from someone who knows your history, understands your goals, and is deeply passionate and genuinely invested in helping you feel your best and truly understands what you're going through.

No, consultations are not covered by insurance. Batavia Wellness NP is a cash-based practice, and all consultation fees are paid out of pocket. This allows for a more personalized, concierge-style approach, with longer, in-depth visits (60-90 minutes) that are focused on understanding your health rather than rushed, time-limited appointments often required by insurance based-care. However, you are welcome to use your HSA or FSA card if you have one. You may also request an invoice to submit to your insurance for potential reimburseement or to apply to your deductible, although coverage and reimbursement is not guarenteed. You are able to apply your insurance for lab work coverage since we send lab orders through URMC (U of R) and Quest. That said, because we often order comprehensive panels, coverage varies depending on your specific insurance plan. Ultimately, your insurance provide determines what is covered and what is not.

Appointments are offered both in person or virtual (zoom video from the convenience of your own home. ***Please note that effective April 15th, appointments are currently offered via telehealth zoom video visits while Shelby is on maternity leave. Return to office date to be determined (Summer 2026).

All appointments must be booked through the "Book Now" form on our website. www.bataviawelllnessnp.com/book-now Your consultation must be paid in full in advance at the time of booking in order to secure your appointment. Once your booking form and payment are received, our office will reach out to you within 24 hours to schedule your consultation.

No. There is no obligation to move forward with treatment. The consultation is designed to provide clarity, education, and direction so you can make an informed decision about your care.

We commonly work with patients seeking support for: Weight loss Hormone imbalance (female & male) Perimenopause, menopause, post-menopausal females Low testosterone in males Thyroid concerns Fatigue, low energy, low libido, and metabolic health Hair loss and aesthetic concerns Patients who feel they have not received clear answers or effective solutions for their symptoms through traditional medical approaches

Batavia Wellness NP is designed to provide more concierge, personalized, in-depth care than traditional insurance-based models allow. This allows for longer visits, more thorough evaluations, and a focus on root-case health rather than quick, symptom-based treatment. Additionally, our treatment plans include bioidentical hormone options and compounded formularies that are typically not covered by insurance.